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Managing Quality 5th Edition NOW €3 (Non-refundable)

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This popular and highly successful introduction to Quality Management has been fully revised and updated to reflect recent developments in the field

Includes new chapters on Improvement Approaches, Six Sigma, and new challenges in Quality Management

Combines the latest information on the ISO 9000 quality management system series standards with up-to-date tools, techniques and quality systems

Material has been re-ordered and changes to terminology have been made to bring the book completely up to date

Provides a popular resource for students, academics, and business practitioners alike